SHIPPING POLICY

Last Updated: June 24, 2026

Overview

Thank you for shopping with DEXER.

We are committed to delivering your order as quickly and efficiently as possible. Please review our shipping policy below.

Order Processing

Orders are typically processed within 1–3 business days after payment confirmation.

Orders are not processed on weekends or public holidays.

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information when available.

Standard Shipping

Standard shipping typically takes 7–21 business days depending on the destination country and local carrier services.

Delivery times are estimates and may vary.

Express Shipping

Express shipping is available for selected destinations.

Estimated delivery time is 5–12 business days after shipment.

Availability may vary depending on your location.

Shipping Costs

Shipping costs are calculated automatically at checkout based on:

  • Destination country

  • Product weight

  • Selected shipping method

The final shipping cost will be displayed before payment is completed.

Order Tracking

When available, a tracking number will be provided after shipment.

Please allow 24–48 hours for tracking information to become active in the carrier's system.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, import fees, or other charges imposed by the destination country.

These charges are the responsibility of the customer.

DEXER has no control over these fees and cannot predict their amount.

Delivery Delays

DEXER is not responsible for shipping delays caused by:

  • Shipping carriers

  • Customs inspections

  • Weather conditions

  • Public holidays

  • Natural disasters

  • Incorrect shipping information

  • Other circumstances beyond our control

Estimated delivery times are not guaranteed.

Incorrect Address Information

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided and the order has already been shipped, DEXER cannot guarantee successful delivery or reimbursement.

Lost or Damaged Packages

If your package arrives damaged or appears lost in transit, please contact us as soon as possible.

We will work with the shipping carrier to investigate the issue and assist in finding a solution.

Cash on Delivery (COD)

For locations where Cash on Delivery is available, customers must ensure they are available to receive and pay for their order upon delivery.

Repeated refusal of COD orders may result in future order restrictions.

Contact Information

For any shipping-related questions, please contact:

DEXER

Email: dexerhelpcenter@gmail.com

Country: Morocco

© 2026 DEXER. All Rights Reserved.